We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • Garz and Rodriguez families

    Mary Beth, I just wanted to thank you for everything you have done for us. You don't know how much this has helped our family! Words can never thank you enough! Although we were going through this tough time you stuck through it with us. Now I know why Tyson said you guys were family oriented. We could never have gotten through this without you and your staff! The blanket Megan received from you all tells a lot about how much you all care about your families that are going through a tough time. She holds that blanket dearly she feels as though it is the last gift her father has given her to keep her safe. God bless you for all that you do for families that go through this tough time. You are all truly a blessing! Garza and Rodriguez families Read more

  • Leslie Cain

    I had never been involved with cremation / burial. The staff made a difficult time very easy. I am indebted to them. All were helpful, kind, professional. They had all the steps to cremation / burial, many things I had never thought of. I have already recommended Dugan-Kramer to several friends and I will keep doing so. Thank you. Read more

  • Karen Vorse

    Everything and every part was seamless for us, services provided to family were well planned, all expectations exceeded. Mary - assurance to us, allowing us the choice for all decisions and she set it in motion. The DVD was breathtaking. Mary showed us compassion, understanding and allowed us to experience joy in the midst of our sorrow. She is awesome. We appreciated having no worries on our part. No pressure only the feeling the staff was walking beside us. A job well done, a lasting memory in our hearts. The staff provided services to us as a team, offering to help each other, so obvious, they love what they do. Read more

  • Kristy Alsidez

    We received exceptional service. Mary Beth Mau was exceptional with us. We can't thank her enough for helping us. Val has also been a pleasure to deal with. They cared for us very well and they listened to what we wanted and asked for. Keep doing what you are doing. Thank you. Read more

  • Beverly Wilhoit

    We left the service and competence of the staff was helpful beyond expectations. McCaul and Val went above standard, very kind and compassionate. They were very caring and compassionate in every encounter with them and they made sure it was exactly how we wanted it. Thank you. Read more

  • Joe Broussard

    Your funeral home has helped us through some very hard losses. We felt very comfortable and confident with your services. Tammy Lutz - her compassion and concern is genuine. Truly all your staff is great. They handle all the little things that are overwhelming when dealing with a loss. Thank you for your wonderful service to our family. Read more

  • Andrea Avis

    Everyone went above and beyond to assist our family, they made our time of loss easier. All the staff is very passionate and sincere. Every family member's needs were met. Thank you. Read more

  • Cecilia Sanchez

    Thank you for the way everything was handled. Mary Mau was quick and had suggestions that we hadn't thought of, very helpful. Jessica helped out a lot also with social security and polices. Everything went smoothly. Read more

  • Lorraine Carter

    I appreciated your attention to details and questions. Valerie was excellent. Thank you for completing everything in a timely manner. Read more

  • Gloria (Jack) Rein

    You were superior on everything we needed and were there to answer all our questions. I appreciate the easiness of the whole funeral procedure. Very well organized. I am very happy and will use your services again when the times comes. Thank you. Read more

  • Norma Jean Schwartzkopf

    Everything and everybody was excellent. All very helpful during this difficult time. Very dignified. Jessica was unbelievably helpful with everything. Thank you so much. Read more

  • Kirk Allen

    Sorry for being late on this, been busy. I just had to say thank you, although those words are totally in adequate. Dugan-Kramer are consummate professionals at their job (not an easy one), and also amazingly like the hand of God, ministering peace and patience and healing. I watched people who weren't doing a job, necessarily, but people fulfilling a calling - - - I hope you never doubt this as you go through the daily "routine" (what a word?!) of the heart reaching, consoling, touch from God that you provide ! ! ! Read more

  • Anonymous

    Everything was perfect. They went out of their way to accommodate us and help us make future plans for ourselves. The deserve the highest rating. Read more

  • Anonymous

    The staff was very pleasant. We visited the other one in town since it was recommended but we were very disappointed so we came here. Read more

  • Anonymous

    "Everyone at the Funeral Chapel was very nice and did an awesome job on the makeup and hair. We were all very pleased with our experience with the Funeral!" Read more

  • Anonymous

    "Hospice was called and was here to help me do what was necessary. The nurse called around and found me the cheapest Funeral Home. I had my husband cremated, which was also a financial choice I had to make. I am grateful to the Funeral Home staff for all their help. They’ll always be remembered for the special respect and kindness and all their help to us. I highly recommend them." Read more